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OBVAMC Pharmacy Hours of Operation
Outpatient
Pharmacy:
Mon,
Tues, Thurs, Fri, and Sat - 8:00 AM to
8:00 PM
Wed - 9:00 AM to 8:00 PM
Sunday
- 8:00 AM to 4:30 PM
Inpatient Pharmacy:
24
hours a day, 7 days a week
Order only the medications you need.
If you do not want a medication filled
at the VA pharmacy (including over-the-counter
medications), BE SURE to tell your doctor
not to order it. Medications received
by the patient CANNOT be returned for
credit of copayment.
 Why do I have to talk to a pharmacist
first in order to pick up a prescription
at the Pharmacy window?
Due to the large number of prescriptions
received by Pharmacy Service each
day, prescriptions written during
your clinic visit will be processed
and mailed to you unless you first
speak with a pharmacist. This provides
us with an opportunity to educate
you on your medicine and lets us
know that you want to pick up your
new prescription that day. If you
are a patient in the Red, White,
or Blue Primary Care Clinics or 5
WEST Specialty Care Clinics, a pharmacist
is available to talk with you.
What if I am not a patient in one
of those clinics or the pharmacist
is not available?
You may speak to a pharmacist at
the prescription intake window at
1 EAST 96. First take a number and
be seated in the lobby. When your
number is displayed, you can speak
to a pharmacist at the designated
window.
How soon should I request my prescription
refills?
Please request your next supply of
medications at least two weeks before
you need them, although you may request
a refill as soon as you receive your
prescription in the mail. This allows
time for processing and mailing. You
may order your refills through the automated
telephone refill system, by internet,
or by mail. All refills will be processed
by mail.
Why do
I receive a refill when I didn’t
ask for one?
Pharmacy does NOT automatically
refill your prescriptions. Please
inform your provider and pharmacist
if you have an adequate supply of
medicine at home so that a new prescription
can be placed on hold by the pharmacist
until you need it.
What is a formulary?
The VA pharmacy does not stock
all medications. The VA has developed
a comprehensive list of medications
(also known as a formulary) to
meet the needs of our veterans.
This list is often updated and
new drugs are added while some
are removed. You
may view this formulary listing
by clicking HERE.
Can
I get medication not on the formulary?
Your doctor must first prescribe
a formulary medicine to treat your
condition. In the event that formulary
medicines do not produce the desired
results, your doctor may request
special approval to prescribe a
medicine not on the VA formulary.
Can I get prescriptions from my
private physician filled at a VA
pharmacy?
No. In order to receive medication
from the VA, a VA health care provider
must treat you and prescribe your
medication.
Will the VA pay for a prescription
filled at a non-VA pharmacy?
No. The VA is not responsible for
payment for outside medications.
You or your private insurance company
are responsible for these costs.
What is the prescription co-payment?
A co-payment charge may be incurred
for medication prescribed for outpatient
treatment. The current prescription
co-payment rates are as follows:
- 1
to 30 day supply of a drug =
$ 8.00 co-pay
- 31 to 60 day supply
of a drug = $16.00 co-pay
- 61 to
90 day supply of a drug = $24.00
co-pay
Veterans enrolled in priority groups
2-6 will to have a $960 cap on the
amount that they can be charged for
medication each year. This means
that veterans in Priority Groups
2-6 will not pay more than $960 annually
for medicine they receive on an outpatient
basis. As in the past, there is no
cap on annual co-payment amounts
for outpatient medications provided
to veterans in Priority Groups 7
and 8.
Prescription co-payment charges
do not apply to former Prisoners
of War (POW) or those covered by
other exceptions as set by law.
There are additional times when
a prescription co-payment will
not be charged for your medicine.
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