Mission, Vision, Core Values, Domains Of Value, & Key Drivers
Overton Brooks VA Medical Center will honor America’s Veterans by providing exceptional health care that improves their health and well-being.
Overton Brooks VA Medical Center will continue to be the benchmark of excellence and value in health care and benefits by providing exemplary services that are both patient centered and evidence based. This care will be delivered by engaged, collaborative teams in an integrated environment that supports learning, and continuous improvement. It will emphasize prevention and population of health and contribute to the nation’s well-being through education, research and service in National emergencies. We will be patient-centered, data-driven, continuously improving, and a team-based facility provide high quality and excellent care to our nations Veterans.
Overton Brooks VA Medical Center exemplifies Integrity, Commitment, Advocacy, Respect, and Excellence (“I CARE”). Our Characteristic goals are being Trustworthy, Accessible, Quality-focused, Innovative, Agile, and Integrated.
Domains of Value
- Provide safe high quality health
care that is competent, compassionate,
and cost-effective to improve the functional
status of veterans by using evidence-based
approaches with measurable results
- Satisfy veterans by providing courteous,
respectful, and timely access to appropriate
- Promote financial health through
sound business and compliance processes
that support our mission of providing
exceptional health care.
- Enhance relationships within the
community to improve service to veterans
by strengthening communication systems,
implementing new outreach programs,
supporting seamless transition to VA
from active duty, promoting education
with academic affiliates, and promoting
research related to improving the health
and well being of veterans.
- Develop our employees to meet the
current and future needs of VISN 16
by promoting diversity, excellence,
and satisfaction in the workforce;
fostering a culture that encourages
innovation and participation; enhancing
developmental programs and educational
opportunities; and recognizing and
rewarding high level employee performance