Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.

Overton Brooks VA Medical Center

 

Reporting Safety or Quality Issues

The Joint Commission conducts unannounced surveys of Overton Brooks VA Medical Center in Shreveport, LA and its Community Based Outpatient Clinics in Monroe, LA, Texarkana, AR, and Longview, TX. The purpose of the survey is to evaluate the organization's compliance with nationally established Joint Commission standards.

Our Medical Center and its Community Based Outpatient Clinics are fully accredited.

You have the right to notify Joint Commission regarding any concern about the quality care is provided. Anyone believing that he or she has pertinent and valid information about such matters should notify:

Division of Accreditation Operations
Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181 USA
Phone: (800) 994-6610
Fax: (630) 792-5636
Web Site:   * www.jointcommission.org

The Joint Commission

If you have a safety or quality of care concern which has been unresolved through hospital management, employees and patients have the right to contact The Joint Commission by dialing 1-800-994-6610 or email patientsafetyreport@jointcommission.org. Disciplinary action may not be taken against any employee or patient who reports a safety or quality concern to The Joint Commission.